Cancellation Policy
This policy is issued by Daverion AI (PTY) LTD (registration number 2026/430531/07), a private company incorporated in South Africa, contactable at info@daverion.com.
1. Scope
This Cancellation Policy explains how orders and purchases of Daverion products can be cancelled. At present this concerns Daverion Learning online courses.
2. Before payment
You can stop or abandon a purchase at any time before completing payment. You are only charged once you confirm payment through PayFast.
3. After payment (digital courses)
Because access to paid course content is granted immediately after payment, a completed purchase cannot be ‘undone’ by cancellation. Any request after payment is handled under our Refund Policy.
4. Subscriptions and recurring payments
We do not currently offer subscriptions or recurring billing for courses. If we introduce recurring billing in future, you will be able to cancel future renewals at any time (from your account or by emailing us), effective at the end of the current paid period, and this policy will be updated to explain how.
5. Closing your account
You may ask us to close your Daverion Learning account at any time by emailing info@daverion.com. Closing your account may end your access to purchased content. We handle your personal information on closure in line with our Privacy Policy.
6. Cancellation by us
We may suspend or cancel your access if you breach our Terms & Conditions (for example by sharing paid content), for non-payment, or for unlawful use. Where we cancel your access without good cause, we will refund any amount you paid for content you can no longer access.
7. How to cancel
Email info@daverion.com.
8. Contact
info@daverion.com.
This policy is provided for general information and transparency and does not constitute legal advice. Nothing in this policy limits your rights under the Consumer Protection Act, 2008 or other applicable law.